{"product_id":"business-communications-372448-1","title":"BUSINESS COMMUNICATIONS","description":"Good communication skills are essential for companies in terms of marketing their services to the public, and for co-workers interacting with each other. BarCharts' new 3-panel guide addresses this important area of business, using a format that breaks down each element into sections featuring comprehensive lists of key definitions, tips and suggestions. It's a must-have for any businessperson's bookshelf.        Subjects covered include:         . General Principles          . The Writing Process - How to Stay Out of Trouble       . Email Communication            . Telephone Communication           . Voicemail       . Text Message Etiquette     . Instant Messaging Etiquette    . Presentations   .  . . . and more!","brand":"Renton Technical College Bookstore","offers":[{"title":"Default Title","offer_id":53557591540076,"sku":"013226217","price":6.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0982\/2820\/7980\/files\/9781423216353.jpg?v=1775761134","url":"https:\/\/rtc.bkstr.com\/products\/business-communications-372448-1","provider":"Renton Technical College Bookstore","version":"1.0","type":"link"}